Freshcaller is a cloud-based communication center with robust technical support, from which you are able to monitor every incoming call visually and selectively get through the vital one, while the rest calls will automatically keep tracking on queues. However, Freshcaller does more than this. The built-in Freddy AI allows it to use a voice bot to track intents and engages with customers to resolve simple issues faster. Also, it collaborates all your team members to work together so that your team can solve multiple tasks efficiently or transmit your tasks to others automatically when you are not able to work. Besides, all your outstanding performance and will-done jobs will be recorded by Freshcaller because it will track them to make your marvelous report.
The Power of Freshcaller: 1. AI-Powered algorithms generate an excellent IVR bot. 2. Ability to visualize incoming calls and selectively choose the vital one. 3. Haning on multiple calls in queues or distribute them to your other team members. 4. Automatically track and report your performance. 5. Able to record all calls. 6. Connect all your team members and distribute workflow according to the number of tasks or the holiday calendar. 7. Accept phone calls from over 90+ countries. 8. Allow you to take notes while you are on the phone.