CD / DVD / Blu-ray disc data recovery is much different from other data file recovery. It requires a special recovery program tool. And its recovery process is also quite different from others. Please follow the following steps to complete the recovery, for the maximum possibility of recovering data on the disc.
Step 1. Find out the reasons why DVD drive/player can't read data from your CD/DVD discsFirst, you should make sure your dvd drive can read other discs, to rule out the drive cause. Then pick up the disc to the light. if there are transparent holes on the disc surface, the data on the transparent location has been already physically damaged, and you'll never be able to recover it. If there are not any holes, but just some scratches, congratulations, your data on that disc has great possibility of recovery.
Step 2. Start to clean the disc.Usually use just water to rinse the disc, but if the disc is deeply scratched or polluted, the white toothpaste or BRASSO will be helpful, then with a soft cloth to wipe clean the water gently. Be sure to wipe the disc in a straight line from the center to the edge.
Step 3. Try Disc Repair Kits to recover the dataIf the recovery is unsuccessful, and we ensure it is the cause of deep scratches and stains (see first step), then we need to use the disc repair kits. As for the disc usually has a 0.5-1mm plastic protective layer, so we can try to use special tools to smooth the plastic protective layer, and fix the scratches. This will greatly help to raise the recovery success, but it will require extra cost. Amazon has a special category for Disc Clean & Repair
Step 4. Try again to read the disc or use the recovery program.
Step 5. If still unsuccessful, please seek the help of a professional.