Chatra割引2025

Online customer support system tool - Customer Chatbot tool

Chatra is a multilingual online customer support system tool that allows you to provide an excellent experience to all visitors, regardless of their location in the world. The online chat feature also includes a messenger mode, which enables you to start conversations with visitors even when you are offline. You can then respond to their queries at your convenience via email or the Chatra application.

Chatra can be used on websites, allowing your customers to contact you in real-time through live chat or by sending messages when you are offline. This ensures that you can answer their questions, address any issues, and assist them with their purchases.

Chatra Features:
Support for online and offline modes.
Customizable website greetings.
Real-time visitor list.
Schedule settings that notify you and automatically change your status at the start and end of your working day.
Group settings that assign visitor chats to specific agents. For example, you can route chats to "Sales" or "Support" based on the page where the chat originated.
Chatra can forward chat transcripts and offline or missed messages to your inbox, allowing you to respond to customers from there.
Ability to reply to offline visitors. If a visitor returns to your website, they will see new messages. If they provide an email address, they will receive your reply in their inbox.