Nowadays, customers come from various platforms, it take times to monitor and shift through different platforms. This is the reason that Freshchat was made for！
Freshchat bring all the social media contexts together in one place like WhatsApp, Apple Business Chat, Facebook, Line, and more, reduce your time to response. What's more, Freshchat provides AI-powered chatbots in the front lines to guide customers to solve their questions!
Take a Closer Look at Freshchat: 1. Context-driven bots that provide instant and precise answers 24*7. 2. Accepts 33+ languages for automatic FAQs. 3. Connect all your social medias together to get all context in one place. 4. Ability to use one click to do multiple actions on a ticket. 5. Get an intel on who your visitors are, what navigation path is, what behavior they have on your site, and more. 6. Get a visual summary of your team’s performance in real-time.